Imagine knowing a customer in great detail at any given time.You know how much business they did with you last month. You know that it was 15% more than in the same month last year.
You know that this customer cares more about quality than price. You know they've had one customer service call in the last 12 months. You know the details of that conversation and every other interaction. You know this customer's business. You know their challenges. You know them with the familiarity of a longterm acquaintance. This is the power of Customer Relationship Management (CRM) from Sage.